Cancellation Policy

Conveniently located to serve the areas of Rockwall, Plano, Heath, and Dallas TX

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hours advance notice, you will be charged 50% of your scheduled appointment via the card on file. This amount must be paid prior to your next scheduled appointment. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 100% for their “missed” appointment via the card on file.

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, we will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.

Out of respect and consideration to myself and other customers, please plan accordingly and be on time.